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1.
ප්‍රමිතිකරණය සහ පාරිභෝගික ආරක්ෂණය/ R.M.J. Bandara by
Material type: Text Text; Format: print ; Literary form: Not fiction
Original language: Sin
Publication details: Maththegoda: "Sakusuba," 2008
Availability: Items available for reference: IBSL Library: Not for loan (1)Call number: 658.562 BAN.

2.
Kaizen strategies for customer care/ P.Wellington by
Material type: Text Text; Format: print ; Literary form: Not fiction
Original language: Eng
Publication details: London: "Pitman," 1995
Availability: Items available for loan: IBSL Library (1)Call number: 658.84 WEL.

3.
Kaizen strategies for customer care/ P.Wellington by
Material type: Text Text; Format: print ; Literary form: Not fiction
Original language: Eng
Publication details: London: "Pitman," 1995
Availability: Items available for reference: IBSL Library: Not for loan (1)Call number: 658.84 WEL.

4.
පාරිභෝගික සත්කාරය/ D. Suriyaarachchi by
Material type: Text Text; Format: print ; Literary form: Not fiction
Original language: Sin
Publication details: Ratmalana: "Wishwalekha," 2001
Availability: Items available for loan: IBSL Library (1)Call number: 658.8 SUR.

5.
පාරිභෝගික සත්කාරය/ D. Suriyaarachchi by
Material type: Text Text; Format: print ; Literary form: Not fiction
Original language: Sin
Publication details: Ratmalana: "Wishwalekha," 2001
Availability: Items available for reference: IBSL Library: Not for loan (1)Call number: 658.8 SUR.

6.
පාරිභෝගික සත්කාරය/ D. Suriyaarachchi by
Material type: Text Text; Format: print ; Literary form: Not fiction
Original language: Sin
Publication details: Ratmalana: "Wishwalekha," 2001
Availability: Items available for loan: IBSL Library (1)Call number: 658.8 SUR.

7.
පාරිභෝගික සත්කාරය/ D. Suriarachchi by
Material type: Text Text; Format: print ; Literary form: Not fiction
Original language: Sin
Publication details: Nugegoda: "Sunelak Prakashana," 2001
Availability: Items available for loan: IBSL Library (1)Call number: 658 SUR.

8.
Managing Activities by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Original language: IBSLLIB
Publication details: London : "Chartered institute of personnel and development , 2002
Availability: Items available for loan: IBSL Library (1)Call number: 658 ARM.

9.
Effective customer care / P. Wellington by
Material type: Text Text; Format: print ; Literary form: Not fiction
Original language: Eng
Publication details: New Delhi: "Kogan page," 2010
Availability: Items available for reference: IBSL Library: Not for loan (1)Call number: 658.8 WEL.

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