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Why CRM Doesnt Work : How to Win By Letting Customers Manage the Relationship
Material type:
TextOriginal language: Eng Publication details: New Delhi : Kogan Page , 2004 .Description: 263 P . ; 23 cmISBN: - 9780749442415
- 658.8 NEW
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
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Lending Book
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IBSL Library Reference Section | Reference Collection | 658.8 NEW (Browse shelf(Opens below)) | Available | R 20 | 05589 |
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