TY - BOOK AU - Russell , Roberta S. AU - Taylor , Bernard W. TI - Operations Management : : International student Version SN - 9788126537044 U1 - 658.5 PY - 2014/// CY - Hoboken : PB - Wiley & Sons INC , KW - management and auxiliary services KW - operation management KW - Technology N1 - operations and supply chain management introduction; Quality and quality management; Process capability and statistical process control; Acceptance sampling as decision support analysis; Process design and technology; managing project; HR in operations management; Facility location models decision support tools ER -