"Lankes, R. D. " <br/><br/>
The virtual reference desk/ 
R.D. Lankes 
 - New York:  "Neil schuman,"  2004 
 - 226p. 
<br/><br/><label>Subjects--Index Terms: </label>Library sciencevirtual reference 
<br/><br/><label>Dewey Class. No.: </label>25