"Baran, R.J." <br/><br/>
Customer relationship management/ 
R.J. Baran 
 - Australia:  "Kogan page,"  2008 
 - 30p. 
<br/><br/><label>Subjects--Index Terms: </label>crmcustomer relationship management 
<br/><br/><label>Dewey Class. No.: </label>658.84