"Kemp, S." <br/><br/>
Quality management demystified/ 
S. Kemp 
 - New Delhi:  "Tata McGraw Hill,"  2006 
 - 355p. 
<br/><br/><label>Subjects--Index Terms: </label>quality management 
<br/><br/><label>Dewey Class. No.: </label>658.5