"Lovelock, C.H." <br/><br/>
Managing services / 
C.H. Lovelock 
 - 2nd 
 - New Jersey:  "Prentice Hall,"  1992 
 - 472p. 
<br/><br/><label>Subjects--Index Terms: </label>managementhuman resource management 
<br/><br/><label>Dewey Class. No.: </label>658.3  / LOV